IT Service Desk Position

Nityo Infotech Services Philippines is HiringService Desk (Female)Location: Gil Puyat Ave. Makati CitySet up: HybridSalary: 30,000See complete details below:Service Desk - 30,000 24x7 Shifting, onsite 3x or 4x a week, can be assigned wfh during Saturdays and Sundays— At least 1 to 2 years experience in Technical Support.— Experience in any ticketing...

About the RoleAs the IT Service Desk Lead, you will oversee the day-to-day operations of the service desk team, ensuring that all customer inquiries are addressed promptly and professionally.You will work closely with the team to identify areas for improvement and implement changes to enhance service delivery.A key aspect of this role is fostering strong...

Requirements and QualificationsTo be considered for this role, you must have:Proven Help Desk Technician experience with a focus on onsite supportOne year of technical support experiencePASSION FOR EXCELLENT CUSTOMER SERVICE AND HELPING USERSExcellent written communication skills for explaining complex technical concepts simplyProficiency in live chat tools...

Direct Hiring: IT Service DeskSalary: up to 30,000Location: Sta Rosa LagunaSet up: Onsite reportingSchedule: Day shift, compress sched M-F Qualifications: -Graduate of any course, preferably IT-related courses or relevant qualifications.- Minimum of 2-4 years of service desk experience- With experience on Active Directory or user account management- With...

Job Title: IT Service Desk TechnicianJob DescriptionThe IT Service Desk Technician plays a critical role in ensuring that our employees receive prompt and effective technical support. The successful candidate will be responsible for resolving end-user incidents and requests, analyzing possible causes of hardware, software & network connection failure &...

As an IT Service Desk Expert at Helix, you will be responsible for providing top-notch technical support to our clients. This is an exciting night shift opportunity available for a Service Desk Escalation Specialist.You will be part of a prestigious client that provides IT and cybersecurity services to small and medium businesses. Our client has been in...

Job Description:The IT Operations Manager will be responsible for leading the Service Desk team and ensuring that all customer issues are resolved in a timely and professional manner. This includes managing customer relations, analyzing technical support activities, and ensuring that all processes used by the service desk are thoroughly documented.About the...

Job Description:We are seeking an experienced Service Desk Transformation Lead to join our team at Cognizant Technology Solutions Philippines Inc. This is a challenging role that requires strong leadership skills, ITIL expertise, and the ability to work with global customers.The successful candidate will be responsible for designing and delivering end-to-end...

At White & Case LLP, we are committed to delivering elite legal services to our clients. As a Service Desk Analyst, you will be at the forefront of this commitment, providing exceptional support to our lawyers and staff worldwide.The Service Desk is a critical component of our Global Technology Services, which is responsible for supporting the Firm's...

Job Description:The purpose of this role is to provide primary user support and customer service, being the first point of contact for B2B users who call Wipro Service Desk to troubleshoot end-user issues. This position plays a crucial role in adhering to Wipro's Service Desk objectives.Key Responsibilities:Respond to queries from all calls, portal, emails,...

We are seeking a seasoned Global Service Desk Team Lead to drive exceptional IT support and deliver outstanding results.Main Responsibilities:Monitor and coordinate incident resolution, handling escalations effectively.Implement proactive incident management strategies to enhance service efficiency.Team Management:Lead and mentor onshore and offshore Global...

Service Desk RoleAs a Global IT Service Delivery Professional, you will be part of our team in the Philippines, providing technical support to clients worldwide.Your key responsibilities will include:Providing technical assistance to clients via various channels.Analyzing and resolving technical issues, including troubleshooting and escalation.Maintaining...

We are seeking a skilled IT Service Desk Expert to join our team at Satellite Office. As a key member of our global client service, you'll be responsible for providing exceptional technical support to end users, ensuring the smooth operation of technology systems and applications.The primary purpose of this role is to provide technical assistance to end...

Job Title: IT Service Desk Team LeadThis role is responsible for managing the IT Service Desk team, ensuring that service levels are met, and that customer needs are addressed. The ideal candidate will have strong technical knowledge and leadership skills to drive the team forward.About the Job:The IT Service Desk Team Lead will be responsible for:Managing a...

We are looking for a skilled IT Service Desk Analyst to join our team at IT by Design Philippines Inc. This role requires strong problem-solving skills, excellent customer service, and the ability to prioritize and resolve IT-related incidents effectively.Responsibilities:Respond to IT support requests from end-users via various channels.Identify and resolve...

Poutrix is a global leader in delivering innovative solutions for natural and built assets. Our team of experts empowers our business strategy through service excellence and continuous improvement.About the Role:We are seeking a skilled Help Desk Manager to join our Global Service Operations team. As an integral part of our customer-centric team, you will be...

About the RoleWe are seeking a skilled Service Desk Support Specialist to join our team. As the first point of contact for B2B users, you will troubleshoot end-user issues and provide exceptional customer service.Key Responsibilities:Respond to queries from various channels.Become familiar with clients' applications and processes.Learn fundamental operations...

We are seeking a Help Desk Technician to join our KMC Solutions team. As a Help Desk Technician, you will be responsible for providing technical support to employees on various IT needs, including endpoint (Mac & Windows), applications, and technology requirements.Your primary responsibilities will include providing expert analysis, creating and maintaining...

The Specialist, Service Desk plays a critical role in delivering exceptional customer service and technical expertise to users.Key responsibilities include:Providing advanced technical support for hardware, software, and network issuesAssisting remote users with connectivity and access to Firm systemsMaintaining accurate records of incidents, problems, and...

Job Title: Service Desk Manager PositionThis position is responsible for managing the Service Desk team, ensuring that customer needs are addressed and service levels are met. The ideal candidate will have strong technical knowledge and leadership skills to drive the team forward.About the Job:The Service Desk Manager Position will be responsible...