Business Process Manager
3 days ago
Job Summary:
TASQ Staffing Solutions is seeking a skilled Business Process Manager to lead our Client Service team. As a key member of our organization, you will be responsible for delivering exceptional client service and managing process improvements to drive efficiency and risk controls.
About the Role:
This is an exciting opportunity for a seasoned leader to join our team and make a significant impact on our business. You will oversee the management of processes and stakeholders, ensuring seamless delivery of services and meeting prescribed targets.
Key Responsibilities:
- Process Management: Develop and implement process improvements to enhance efficiency, client experience, and risk controls.
- Stakeholder Management: Build and maintain strong relationships with clients and internal stakeholders to ensure effective communication and delivery of services.
- Resource Planning: Forecast and manage resource requirements to meet business needs and ensure contingency planning is in place.
- People Management: Lead and develop a high-performing team, setting goals and expectations, conducting regular progress reviews, and assessing competency levels.
Requirements:
- Qualifications: Graduate degree in a relevant field or equivalent experience.
- Skills: Excellent verbal and written communication skills, logical thinking, ability to learn new processes and systems, adaptability, prioritization, and organizational skills.
- Experience: Proven track record of delivering excellent client service, experienced leader with a proven ability to manage a function to deliver agreed processes.
What We Offer:
TASQ Staffing Solutions offers a competitive salary range of $80,000 - $110,000 per annum, depending on experience, as well as opportunities for professional growth and development. We are an equal opportunities employer and welcome applications from diverse candidates.
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