Technical Operations Specialist

1 week ago

Tanauan, Calabarzon, Philippines beBeeService Full time ₱1,800,000 - ₱3,000,000
Job Overview

We empower entrepreneurs to focus on growing their businesses and serving customers.

As a mid-senior level Service Reliability Engineer, you will be part of our team that is dedicated to delivering exceptional customer satisfaction and resolving complex technical issues.

Key Responsibilities
  • Collaborate with cross-functional teams to reproduce and resolve technical enquiries
  • Provide technical support through various channels
  • Identify fixes and develop code to improve product quality and customer experience
  • Configure servers and networks in the cloud to ensure seamless operations
  • Update database records and knowledge base to enhance self-servicing capabilities
Requirements
  • Minimum 5 years of experience as a Software Engineer
  • Strong academic foundation from reputable universities
  • Demonstrated track record in well-established or recognized organizations
  • Experience with JavaScript tech stack (Node, NestJS, React, Vue)
  • Experience with MongoDB, PostgreSQL, MySQL, or similar databases
  • Experience with Cloud Platforms (e.g., AWS) and CI/CD tools
  • Proficiency in reading logs and analyzing results from load testing tools
Desired Skills and Qualities
  • Ownership: reliability, completing tasks, accountability
  • Humility: openness to feedback and collaboration
  • Structured Thinking: ability to reason across complex, multi-country setups
  • Data driven: use data to support decisions and evaluate initiatives
  • Analytical Mindset: detail-oriented with methodical problem solving
  • Collaboration-Driven: effective cross-functional teamwork and communication

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