Technical Support Specialist

7 days ago

Tanauan, Calabarzon, Philippines beBeeSpecialist Full time $35,000 - $50,000

Job Title: Technical Support Specialist

About the Role

We are seeking a highly motivated and ambitious Technical Support Specialist to join our growing team. This role offers a unique opportunity to support our operations during business hours.

This is a long-term career opportunity, requiring 18–24 months of structured learning before mastery.

Key Responsibilities:

  • Provide first-level support to end users, resolving or escalating technical issues related to software, systems, and applications.
  • Troubleshoot complex problems, document incidents, and ensure timely resolution.
  • Collaborate with internal teams to escalate unresolved issues and follow up on progress.
  • Gain in-depth knowledge of company products and services through structured training and on-the-job learning.
  • Participate in continuous improvement initiatives to enhance support processes and user experience.
  • Prepare and maintain helpdesk documentation and user guides as needed.
Requirements

To be successful in this role, you will need:

  • A degree in Computer Science, Information Technology, or a related field.
  • Strong problem-solving skills and an eagerness to learn new systems and technologies.
  • Excellent communication skills and a customer-focused mindset.
  • Demonstrated ambition to grow into advanced roles within the organization.
Schedule and Work Environment

The ideal candidate will have flexibility to work UK or US operational hours, depending on business needs.

About Us

We are a leading provider of software development solutions, connecting Australian mid-tier companies with top-tier talents worldwide.

  • Technical Support Specialist

    7 days ago

    Tanauan, Calabarzon, Philippines beBeeCustomerSupport Full time ₱1,200,000 - ₱1,700,000

    Technical Support Specialist RoleWe are seeking a skilled Technical Support Specialist to join our team. This role involves providing hands-on technical support and guidance to customers.This includes troubleshooting, explaining product features, and providing best practice guidance.The successful candidate will operate efficiently in a fast-paced...

  • Technical Support Specialist

    7 days ago

    Tanauan, Calabarzon, Philippines beBeeTechnical Full time ₱4,704,000 - ₱6,746,000

    Job Title: Technical Support Specialist">Job Description:">We are seeking a highly skilled and experienced technical support specialist to join our team. The ideal candidate will have a passion for delivering exceptional customer experiences and a strong ability to troubleshoot complex technical issues.">As a technical support specialist, you will be...

  • Technical Support Specialist

    7 days ago

    Tanauan, Calabarzon, Philippines beBeeTechnical Full time ₱1,200,000 - ₱2,200,000

    Remote Technical Support SpecialistWe are seeking a highly skilled and detail-oriented specialist to join our team. As the first point of contact for clients, you will deliver top-notch remote troubleshooting and customer care.Responsibilities:Call Handling: Act as the initial point of contact for inbound support calls, gathering essential information from...

  • Technical Support Specialist

    7 days ago

    Tanauan, Calabarzon, Philippines beBeeEngineering Full time $45,000 - $60,000

    Job Title: Technical Support SpecialistWe are seeking a detail-oriented Technical Support Specialist to provide technical and documentation support for ongoing engineering projects. The selected candidate will work closely with the Founder/Engineer to prepare drawings, diagrams, and organized documentation that ensure smooth project...

  • Technical Support Specialist

    7 days ago

    Tanauan, Calabarzon, Philippines beBeeSpecialist Full time ₱4,000,000 - ₱6,000,000

    Job Title: Technical Support SpecialistJob Description:We are seeking a skilled and detail-oriented Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for resolving customer support tickets in a timely manner and ensuring excellent communication with clients.Key Responsibilities:Ticket Resolution:...

  • Technical Support Specialist

    7 days ago

    Tanauan, Calabarzon, Philippines beBeeSupport Full time ₱509,000 - ₱636,199

    Job OverviewAs a technical support specialist, you will be responsible for providing top-notch customer service and technical expertise to our rapidly growing organization. Your role will involve troubleshooting complex issues, implementing new solutions, and maintaining existing systems to ensure seamless operations.

  • Technical Support Specialist

    7 days ago

    Tanauan, Calabarzon, Philippines beBeeCustomer Full time ₱100,000 - ₱120,000

    Job DescriptionWe are seeking highly motivated and dedicated technical support specialists to provide exceptional customer service via phone, chat, or email.Key Responsibilities:Offer first-level technical support via various communication channels.Analyze and resolve hardware, software, and connectivity issues efficiently.Guide customers through...

  • Technical Operations Support Specialist

    7 days ago

    Tanauan, Calabarzon, Philippines beBeeTechnicalOperations Full time $60,000 - $80,000

    Technical Operations SpecialistWe are seeking a skilled Technical Operations Specialist to join our team. As a key member of our operations department, you will be responsible for providing exceptional technical support and services to our users.Job ResponsibilitiesProvide expert-level technical support for our hardware, software, and network...

  • Fractional Technical Support Specialist

    7 days ago

    Tanauan, Calabarzon, Philippines beBeeSupport Full time $7,200 - $8,400

    Technical Support SpecialistWe are seeking a dynamic and skilled Technical Support Specialist to assist our clients in a fractional capacity.Handle inbound and outbound calls to address technical issues and product inquiries.Conduct live product demonstrations to showcase features and functionality.Provide technical support and troubleshooting assistance...

  • Technical Support Specialist

    7 days ago

    Tanauan, Calabarzon, Philippines beBeeSupport Full time $125,000 - $175,000

    About the JobThe Technical Support Specialist serves as an expert in resolving technical issues for enterprise accounts. They provide support for software and hardware, answer questions, reproduce problems using various tools, and identify causes.Key responsibilities include:Troubleshooting and problem-solvingProviding technical assistance via phone, email,...