Technical Operations Support Specialist

7 days ago

Tanauan, Calabarzon, Philippines beBeeTechnicalOperations Full time $60,000 - $80,000
Technical Operations Specialist

We are seeking a skilled Technical Operations Specialist to join our team. As a key member of our operations department, you will be responsible for providing exceptional technical support and services to our users.


Job Responsibilities
  • Provide expert-level technical support for our hardware, software, and network infrastructure.
  • Troubleshoot and resolve complex technical issues in a timely and efficient manner.
  • Collaborate with cross-functional teams to ensure seamless integration of technical solutions.
  • Develop and implement process improvements to enhance efficiency and productivity.
  • Analyze user feedback to identify areas for improvement and recommend solutions.

Requirements
  • Proven experience in a technical support or operations role.
  • Strong understanding of computer hardware, software, and network fundamentals.
  • Excellent problem-solving skills and attention to detail.
  • Effective communication and interpersonal skills.
  • Bachelor's degree in Computer Science, Information Technology, or a related field is preferred.

Benefits
  • Competitive salary and benefits package.
  • Opportunity for growth and career development.
  • Training and support to enhance technical and customer service skills.
  • Work in a dynamic and multicultural environment.

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