Technical Support Specialist

4 days ago


Cebu City, Central Visayas, Philippines HawodTech Solutions Full time
About the Role:

HawodTech Solutions is seeking a talented Technical Support Specialist to provide exceptional technical support to our customers.

The successful candidate will have a strong technical background, excellent communication skills, and the ability to work effectively in a fast-paced environment.

  • Key Responsibilities:
  • Provide technical support to customers via email, live chat, and phone
  • Analyze and troubleshoot technical issues with customers
  • Collaborate with internal teams to resolve customer issues
  • Develop and maintain knowledge of technical products and services
Requirements:

To be successful in this role, you will need:

  • Fluency in English and Latin American Spanish
  • Proven experience in technical support, software development, or a related field
  • Excellent problem-solving and communication skills
  • A strong understanding of computer systems and software applications


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