
Strategic Account Manager
1 day ago
We're seeking an experienced Customer Success professional to drive client retention and expansion in a B2B environment. You will own complete customer lifecycle management from onboarding through renewal and expansion, managing a portfolio of key accounts and ensuring clients achieve their desired outcomes while identifying growth opportunities.
You will work closely with established business leaders who value strategic partnerships and long-term growth, and be part of an integrated revenue team with direct access to senior leadership and clear progression opportunities within the organization.
This role suits professionals who have consistently driven client success and revenue growth in complex B2B environments and want to leverage their expertise to make a lasting impact.
Key Responsibilities- Develop and execute comprehensive customer lifecycle strategies to drive retention and expansion
- Manage a portfolio of high-value accounts and identify opportunities for growth and upselling
- Collaborate with cross-functional teams to ensure alignment and achievement of client objectives
- Analyze data and market trends to inform business decisions and drive results
- Build strong relationships with senior stakeholders to align on strategy and drive business growth
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