Workforce Performance Improvement Officer

Job Description:At Medical Center Trading Corporation, we are looking for a Workforce Management Specialist to lead our Performance Improvement initiatives. As Workforce Management Specialist, you will be responsible for ensuring compliance with government-mandated contributions and regulations, evaluating performance, and identifying areas for improvement....

Hub Operations PositionThe Hub Performance Improvement Officer will be responsible for analyzing and improving operational efficiency across our network of hubs. This role requires a strategic thinker who can drive change and implement process improvements to enhance overall productivity.Main responsibilities:Analyzing hub performance data to identify areas...

Job DescriptioneClerx Philippines, Inc. is seeking a highly motivated and experienced Workforce Supervisor to join our team. The successful candidate will be responsible for managing a team of Workforce specialists and ensuring that they are working efficiently and effectively.Main ResponsibilitiesTo lead and manage a team of Workforce specialists to achieve...

Job Summary:We are seeking an experienced LOA Benefits Admin to support our workforce management team at E-team Workforce Private Corporation. The successful candidate will be responsible for processing LOA requests, providing guidance to employees, and maintaining accurate records of employee leave balances and statuses.Key Responsibilities:Process LOA...

Workforce Analyst (Remote, Morning Shift) - Can Start ASAPThe staff is responsible for optimizing workforce utilization, ensuring effective scheduling, and maintaining a balance between operational efficiency and employee satisfaction within Consumer and Enterprise. The ideal candidate will have experience in workforce planning, real-time management, and...

Role SummaryCebu Pacific Air is seeking a skilled Performance Improvement Specialist to join its customer experience team. As a key member of this team, you will be responsible for analyzing performance data, identifying areas for improvement, and developing strategies to address these gaps.Key AccountabilitiesConduct data analysis to identify performance...

Job Description:As a Workforce Supervisor at eClerx Philippines, Inc., you will oversee the day-to-day activities of the Workforce Management team. Your primary responsibility will be to provide excellent service while maintaining reports, plans, and recommendations for Operations. You will develop strategies based on company policies to ensure success and...

Role Objective:Staff is responsible for optimizing workforce utilization, ensuring effective scheduling, and maintaining a balance between operational efficiency and employee satisfaction within Consumer and Enterprise. The ideal candidate will have experience in workforce planning, real-time management, and performance analysis to support business goals and...

Duties and ResponsibilitiesThe Workforce Supervisor is responsible for overseeing and maintaining the day-to-day activities of the Workforce Management team while providing excellent service. He/She prepares and maintains reports, plans, and recommendations to help Operations make necessary decisions to improve performance and eliminate any unnecessary...

Quality Engineer - Performance & Resilience ManagementWe need someone who will do performance testing.How do your skills match this job?Your application will include the following questions:How many years' experience do you have as a Quality Engineer?How many years' experience do you have as a Tester?eTeam was formed in 1999 with the goal of becoming the...

Job Overview:As a workforce manager at ESOL IT Services Inc., you will be responsible for leading our contact center team. Your primary goal will be to optimize workforce operations and drive continuous improvement while maintaining high levels of customer satisfaction.Responsibilities:The successful candidate will have a proven track record of managing...

Support & Escalation Management:Act as the first point of escalation for Intraday Analysts concerning missed service levels (SLs) or challenges in real-time planning execution.Serve as the initial escalation contact for reporting inquiries and troubleshooting issues related to performance reports.Collaborate with the Workforce Management (WFM) team to...

Job Summary:We are seeking a skilled and experienced workforce manager to lead our team in the contact center environment. The ideal candidate will oversee workforce operations, drive continuous improvement, and provide excellent leadership. This role requires strong technical expertise, exceptional communication skills, and a keen eye for detail.Key...

1565 - Workforce ManagementWe are seeking a highly motivated and detail-oriented Workforce Management Specialist to join our growing team. In this role, you will play a crucial part in optimizing our workforce scheduling, ensuring efficient resource allocation, and maximizing productivity. You will be responsible for developing and implementing workforce...

1565 - Workforce ManagementWe are seeking a highly motivated and detail-oriented Workforce Management Specialist to join our growing team. In this role, you will play a crucial part in optimizing our workforce scheduling, ensuring efficient resource allocation, and maximizing productivity. You will be responsible for developing and implementing workforce...

HGS Offshore Staffing Solutions (HGS OSS) is seeking an experienced Workforce Analyst to join our team.Job DescriptionWe are looking for a highly skilled individual to optimize workforce utilization, ensuring effective scheduling and maintaining a balance between operational efficiency and employee satisfaction within Consumer and Enterprise.The ideal...

Job SummaryWe are looking for a highly skilled Workforce Management Specialist to join our team. In this role, you will be responsible for managing the workforce across multiple locations to ensure optimal performance.Key ResponsibilitiesMonitor and manage intraday staffing levelsManage staff levels across multiple serversDevelop and implement strategies to...

About the Role:eClerx Philippines, Inc. is seeking a highly skilled Workforce Supervisor to join our team. In this role, you will be responsible for overseeing the day-to-day activities of the Workforce Management team. Your primary focus will be on providing excellent service while preparing and maintaining reports, plans, and recommendations for...

Robinsons Supermarket Corporation is looking for a highly motivated Performance Improvement Consultant to drive employee performance and growth.Key Responsibilities:Needs Analysis: Conduct job analyses, performance reviews, and assessments to identify areas for improvement.Solution Implementation: Collaborate with leaders and stakeholders to implement...

Global Payments is a leading provider of payment technology and software solutions. We are committed to delivering exceptional customer experiences and driving business growth through innovation.About This RoleWe are seeking a highly skilled Workforce Optimization Coordinator to join our team. As a Workforce Optimization Coordinator, you will be responsible...