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Client Support Associate

2 weeks ago

Manila, National Capital Region, Philippines S&P Global Full time

About the Role:

Job Summary: We are seeking a highly motivated and detail-oriented Associate, Client Support to join our team in Manila. As a key member of our Capital IQ Client Services Team, you will be responsible for providing world-class product support and research to our global clients.

Main Responsibilities:

  • Answer client inquiries related to finance industry and our product
  • Develop industry knowledge and gain expertise with market data
  • Collaborate with different teams to resolve client inquiries
  • Evaluate client feedback to improve our products and services

Requirements:

  • Bachelor's degree in any field
  • Excellent communication and critical thinking skills
  • Ability to work in varying shifts, including weekends and holidays
  • Adaptable to rapid change and willing to learn Corporate Finance