Customer Support Associate for Healthcare
5 days ago
Key Responsibilities:
Handle complex customer inquiries, complaints, and issues related to healthcare services, systems, or products.
Provide expert-level support to resolve technical, billing, and service-related problems in a timely manner.
Serve as a subject matter expert (SME) for healthcare-related queries and escalate issues to higher levels if necessary.
Collaborate with other departments (such as technical support, billing, and operations) to resolve customer issues.
Educate customers on healthcare services, product features, and policies, ensuring clear understanding.
Qualifications:
AT LEAST HS/SHS GRAD + 6 MONTHS AND UP CCE
If you are passionate about healthcare, customer service, and problem-solving, and you're looking for a rewarding opportunity, apply now to join our team as a Customer Support Associate for Healthcare (TIER 2)
-
Healthcare Associate
6 days ago
Manila, National Capital Region, Philippines Omega Healthcare Management Services Inc. Full timeAbout the RoleWe are seeking a skilled Clinical Authorization Specialist to join our team at Omega Healthcare Management Services Inc.This role is ideal for individuals with a passion for delivering exceptional patient care and a strong understanding of healthcare regulations.
-
Medical Support Associate
4 days ago
Manila, National Capital Region, Philippines TORCH Solutions Full timeTORCH Solutions is looking for a highly motivated Medical Support Associate to join our customer service team. In this role, you will provide advanced support to healthcare clients and customers, assisting them with complex inquiries, issues, and troubleshooting related to healthcare services, systems, and products.Key Duties:Handle complex customer...
-
Healthcare Operations Manager
6 days ago
Manila, National Capital Region, Philippines Omega Healthcare Management Services Inc. Full timeCompany Overview:Omega Healthcare Management Services Inc. is a leading provider of healthcare management services, dedicated to delivering exceptional patient care and administrative support.We are seeking a highly skilled and detail-oriented individual to join our team as a Healthcare Executive. This role will be responsible for providing exceptional...
-
Healthcare Customer Support Specialist
6 days ago
Manila, National Capital Region, Philippines EXL Service Philippines, Inc. Full timeAbout the PositionWe are seeking a highly skilled and customer-focused Healthcare Customer Support Specialist to join our team. As a key member of our healthcare division, you will be responsible for providing exceptional customer support to our clients in the healthcare sector.Key Responsibilities:Support Customers: Respond to customer inquiries and provide...
-
Healthcare Support Specialist Position
3 days ago
Manila, National Capital Region, Philippines Tbwa ChiatDay Inc Full timeWe believe that providing multidisciplinary clinical support to patients throughout their treatment is critical to achieving our mission. Our Medical Support Associate will play a vital role working alongside doctors, nurses and pharmacists to triage, assess and support patients through their treatment.About EucalyptusEucalyptus (or 'Euc' for short) is an...
-
Personal Support Associate
4 days ago
Manila, National Capital Region, Philippines ALMUTAMAYZ FOR MANPOWER RECRUITMENT Full timeJob SummaryWe are seeking a Personal Support Associate to join our team of caregivers. As a Personal Support Associate, you will provide personalized assistance to individuals with daily activities, including personal care, medication management, meal preparation, mobility support, and emotional support. ResponsibilitiesYour key responsibilities will...
-
Healthcare Team Supervisor
1 day ago
Manila, National Capital Region, Philippines Omega Healthcare Management Services Inc. Full timeAbout the RoleWe are looking for an experienced Team Leader to lead our call center team at Omega Healthcare Management Services Inc. The successful candidate will have a strong background in healthcare and account receivable management, with excellent leadership and interpersonal skills.You will be responsible for managing day-to-day operations, providing...
-
Healthcare Associate
6 days ago
Manila, National Capital Region, Philippines Omega Healthcare Management Services Inc. Full timeJob Duties and ResponsibilitiesPrioritize incoming authorization and referral requests according to queue urgency.Review patient's clinical and chart documentation related to the service submitted by the provider's office.Obtain and/or follow up on authorization and referral requests from the patient's payer/s through any of the following methods—depending...
-
Customer Support Associate
3 days ago
Manila, National Capital Region, Philippines Pilipinas Teleserv Inc. Full timeJob DescriptionWe are seeking a highly skilled and customer-focused Customer Support Associate to join our team at Pilipinas Teleserv Inc.This is a full-time position that requires excellent communication and problem-solving skills. As a Customer Support Associate, you will be responsible for providing top-notch support to customers via phone, email, and...
-
Healthcare Account
2 days ago
Manila, National Capital Region, Philippines Access Healthcare Services Manila, Inc. Full timeAccess Healthcare is looking for motivated and detail-oriented individuals to join our Healthcare Prior Authorization team.Key Responsibilities:Review and process prior authorization requests from healthcare providers.Verify patient insurance coverage and ensure compliance with payer requirements.Coordinate with healthcare providers, insurance companies, and...
-
Healthcare Professional
1 day ago
Manila, National Capital Region, Philippines Access Healthcare Services Manila, Inc. Full timeWe are seeking a highly motivated and detail-oriented individual to join our team at Access Healthcare Services Manila, Inc. as a Healthcare Account.About the Role:The successful candidate will be responsible for reviewing and processing prior authorization requests from healthcare providers.This role involves verifying patient insurance coverage and...
-
Sales and Customer Support Associate
3 days ago
Manila, National Capital Region, Philippines TASQ Staffing Solutions Full timeTASQ Staffing Solutions is looking for a Sales and Customer Support Associate who is proficient in sales and customer support principles. As a Sales and Customer Support Associate, you will be responsible for handling customer inquiries and resolving issues related to products or services.Responsibilities:Respond to customer inquiries and concerns via phone,...
-
Clinical Support Associate
3 hours ago
Manila, National Capital Region, Philippines IQVIA SOLUTIONS OPERATIONS CENTER PHILIPPINES, INC. Full timeClinical Support Associate Job Description:We are seeking a Clinical Support Associate to join our team, providing essential support to healthcare professionals and patients. This role involves processing safety data from various sources, performing data entry into tracking and client safety databases, and generating follow-up queries as needed.The...
-
Healthcare Associate
5 days ago
Manila, National Capital Region, Philippines NTT DATA SERVICES PHILIPPINES INC. Full timeAt NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure...
-
Healthcare Customer Support Representative
6 hours ago
Manila, National Capital Region, Philippines Private Advertiser Full timeAbout the Position:We are seeking a highly organized and detail-oriented Healthcare Customer Support Representative to join our team at Private Advertiser.Responsibilities:Respond to inbound calls from patients/providers regarding their billing inquiries.Facilitate payments using client software applications.Assist clients with questions and concerns related...
-
Healthcare Support Specialist
3 days ago
Manila, National Capital Region, Philippines Eucalyptus Full timeAbout EucalyptusWe are a digital healthcare company on a mission to solve the world's biggest healthcare challenges. Our vision is to combine technology, design, and operational excellence to help patients access the best clinical support when they need it - wherever they are.Our StoryFounded in Australia in 2019, we have now helped over 500K patients...
-
Medical Support Associate
7 days ago
Manila, National Capital Region, Philippines Tbwa ChiatDay Inc Full timeAbout EucalyptusWe are a digital healthcare company on a mission to solve the world's biggest healthcare challenges. Our team combines technology, design, and operational excellence to help patients access the best clinical support when they need it.We have 5 clinics that focus on personalising the experience for different demographics, powered by a growing...
-
Customer Support Associate
4 days ago
Manila, National Capital Region, Philippines Amazon Operation Services Philippines, Inc. Full timeThe Seller Support Associate acts as the primary interface between Amazon and our business partners. The Seller Support Associate will be responsible for providing timely and accurate operational support to Merchants selling on the Amazon platform. The successful candidate has an immediate, distinct effect on the experience of customers of Amazon, making a...
-
Healthcare Product Support Specialist
4 days ago
Manila, National Capital Region, Philippines LeapFroggr Inc. Full timeAbout the RoleAs a Healthcare Product Support Specialist, you will play a crucial role in ensuring unparalleled customer satisfaction and service excellence.This is an exciting opportunity to join our team of passionate individuals who are dedicated to transforming healthcare in the Philippines.Key Responsibilities:Immerse yourself in the customer service...
-
Administrative Support Associate
2 days ago
Manila, National Capital Region, Philippines VinAudit Inc. Full timeJob Requirements:We are seeking an Administrative Support Associate to join our team at VinAudit Inc. The successful candidate will have a minimum of three to four years of experience in BPO or administrative roles, with a strong understanding of customer service and support.About the Position:This is a full-time position requiring a stable internet...