Client Management Associate
6 days ago
We are seeking a highly skilled and motivated CLIENT MANAGEMENT ASSOCIATE to join our customer care team. As a key member of our team, you will be responsible for managing client relationships and ensuring customer satisfaction.
About the Role:
- You will work closely with internal stakeholders to develop and implement strategies to improve client relationships and satisfaction.
- This role requires excellent communication and relationship-building skills, as well as the ability to work effectively under pressure.
- The ideal candidate will have a strong understanding of client management principles and be able to demonstrate a commitment to delivering high-quality service.
Key Responsibilities:
- Manage client relationships and develop strategies to improve client satisfaction.
- Work closely with internal stakeholders to gather necessary information and coordinate responses to client needs.
- Develop and implement procedures to improve client satisfaction and reduce complaints.
- Provide regular feedback to internal stakeholders on client relationships and suggest areas for improvement.
Requirements:
- Experience in client management or a related field.
- Strong communication and relationship-building skills.
- Ability to work effectively under pressure.
- Knowledge of client management principles and best practices.
What We Offer:
At Private Advertiser, we offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
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