Virtual Receptionist

24 hours ago

San Juan, National Capital Region, Philippines beBeeCustomerService Full time $30,000 - $60,000

We are seeking skilled Virtual Receptionists to handle inbound calls and provide exceptional customer service. The ideal candidate will have a professional tone, be able to multitask and communicate effectively.

Key Responsibilities:
  • Answer incoming calls with professionalism and a friendly demeanor.
  • Follow client-provided scripts and standard greetings.
  • Respond accurately to customer inquiries and concerns.
  • Schedule appointments using CRM or scheduling platforms.
  • Take detailed call summary notes while on the call.
  • Send accurate and well-written summaries to clients after each call.
  • Record all call details without typos or missing information.
Requirements & Qualifications:
  • Previous BPO or customer service experience is beneficial.
  • Ability to manage multiple tasks simultaneously.
  • Strong written and verbal communication skills.
  • Excellent attention to detail for accurate call summaries.
  • Comfortable communicating directly with clients when necessary.
  • Willingness to undergo training and learn client-specific protocols.

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