Digital Relationship Builder

1 day ago


Mandaue City, Central Visayas, Philippines beBeeEngagement Full time ₱4,000 - ₱8,000
Online Engagement Specialist Job Description

This is a remote opportunity to engage with audiences on behalf of high-profile content creators. As an Online Engagement Specialist, you will be the face of these creators, ensuring a positive experience for their fans and followers.


Key Responsibilities:
  • Engage with fans and followers in real-time online chat platforms, providing personalized support and assistance.
  • Identify opportunities to upsell premium content, subscriptions, and exclusive offers in a natural and customer-focused manner.
  • Respond promptly to inquiries, resolve issues, and provide accurate information about products and services.
  • Maintain detailed records of conversations and transactions in CRM systems.
  • Collaborate with team members to optimize chat strategies and share best practices.

Required Skills and Qualifications:
  • Proven experience in customer support, sales, or chat moderation, preferably within the BPO sector.
  • Exceptional written communication skills and the ability to multitask across multiple chat sessions.
  • High emotional intelligence and a genuine passion for customer engagement and satisfaction.
  • Demonstrated ability to identify customer needs and offer tailored solutions that drive revenue.
  • Familiarity with CRM tools and online chat software.

Benefits:
  • Fixed base rate plus commission on upsells and conversions.
  • Opportunities for advancement and performance-based bonuses.

Why Join Us?
  • Work remotely with flexible scheduling options.
  • Represent high-profile content creators and help grow their online communities.
  • Be part of a dynamic, supportive team that values innovation and results.


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