Digital Marketing Expert

22 hours ago


Mandaue City, Central Visayas, Philippines beBeeSubjectMatterExpert Full time ₱1,100,000 - ₱1,500,000
Job Title: Subject Matter Expert

We are seeking an experienced professional to fill the role of Subject Matter Expert.

  • This position requires a go-to expert who can provide technical expertise across various marketing tools.
  • The ideal candidate will be responsible for troubleshooting and problem-solving, ensuring smooth operations and improving outcomes for clients.

The Subject Matter Expert will play a crucial role in:

  • Providing real-time support to our team members via internal chat
  • Troubleshooting issues in tools like Canva, ClickFunnels, ActiveCampaign, Klaviyo, Shopify, ChatGPT, GoHighLevel, and more
  • Assisting in client escalations by completing urgent tasks during critical retention periods
  • Creating how-to resources, Loom videos, and SOPs to plug recurring knowledge gaps
  • Collaborating with other teams to improve systems and prevent repeat issues

To succeed in this role, candidates must have:

  • 2–3 years' experience in digital marketing, VA support, or SME roles
  • Familiarity with at least 5 of the following tools:
  • Canva, ChatGPT, ClickFunnels, ActiveCampaign, Klaviyo, GoHighLevel, Shopify, Mailchimp
  • Excellent written communication and structured problem-solving skills
  • Ability to explain complex tools in simple terms
  • Strong attention to detail and process-oriented thinking

Bonus points for experience with remote support, chat troubleshooting, or tech onboarding, as well as familiarity with project management tools, SEO platforms, or website builders.

The ideal candidate is a flexible team player who can work a variety of schedules, including evenings, weekends, or holidays, as assigned by the business.

We're looking for someone who is passionate about supporting others and making a meaningful impact.



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