Remote Call Center Agent Position

2 weeks ago

Porac, Philippines beBeeCustomerService Full time $25,000 - $45,000
Customer Service Representative Role

We are seeking a skilled Customer Service Representative to join our team. As a remote representative, you will be responsible for handling inbound and outbound customer service initiatives for a diverse portfolio of clients.

This includes answering incoming calls, proactively reaching out to existing customers, and promoting new products and services while delivering exceptional service.

  • Handle inbound and outbound calls professionally and efficiently
  • Resolve customer issues on the first call through effective problem-solving
  • Research and retrieve information across systems to support customer needs
  • Accurately document interactions and process claims

To succeed in this role, you must have:

Key Qualifications:

  • A high school diploma or equivalent
  • Prior experience working in a call center environment
  • A strong command of the English language
  • The ability to type at least 20 words per minute
  • Basic proficiency in Microsoft Office applications (Word, Excel, Outlook, PowerPoint)
  • Familiarity with Windows operating systems
  • Skill in troubleshooting and follow-up
  • Ability to multitask and self-manage effectively
  • Excellent interpersonal skills

If you possess these qualities and are looking for a challenging opportunity, please apply.

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