Remote Disaster Relief Call Center Agent

2 weeks ago

Porac, Philippines beBeeDisasterRelief Full time ₱100,000 - ₱120,000
Job Description

We are seeking experienced professionals to work as disaster relief agents in a remote call center setting. This is a temporary, part-time position that requires strong customer service skills and the ability to work independently.

The ideal candidate will have excellent communication and problem-solving skills, as well as the ability to type quickly and accurately. They will also be proficient in using Microsoft Office Suite and Windows operating systems.

This role involves responding to customer inquiries, resolving issues, and providing exceptional customer experiences. The agent will work closely with a team of experienced professionals to ensure seamless communication and coordination.

Key Responsibilities:
  • Respond to customer inquiries via phone, email, or chat
  • Resolve customer complaints and concerns in a timely and professional manner
  • Provide product information and recommendations to customers
  • Work collaboratively with colleagues to achieve team goals and objectives
Required Skills and Qualifications

To be considered for this role, you must have the following skills and qualifications:

  • Bachelor's degree in a relevant field (e.g. communications, business, psychology)
  • Excellent written and verbal communication skills
  • Strong problem-solving and critical thinking skills
  • Ability to work independently and as part of a team
  • Proficiency in Microsoft Office Suite and Windows operating systems
Benefits

We offer a competitive compensation package, including:

  • HMO coverage plus dependent coverage
  • Dental coverage
  • Free meal during training
  • Career growth and learning opportunities
Others

We value diversity and inclusion in the workplace and strive to create a welcoming environment for all employees. We are committed to providing equal employment opportunities to qualified individuals without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.

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