Remote Customer Service Representative

2 weeks ago

Porac, Philippines beBeeCustomer Full time ₱100,000 - ₱120,000
Job Opportunity

Are you a skilled customer service professional looking for a challenging role? We are seeking enthusiastic and dedicated individuals to support our customer service initiatives. As a remote customer service agent, you will be responsible for providing exceptional service to customers via phone and other communication channels.

Our ideal candidate is a natural problem solver who thrives on creating memorable customer experiences. They have prior call center experience, strong language proficiency in English, and can work from home with high-speed internet and an appropriate quiet environment.

Key responsibilities of the job include:

  • Handling inbound and outbound calls professionally and efficiently
  • Resolving customer issues on the first call through effective problem-solving
  • Researching and retrieving information across systems to support customer needs
  • Accurately documenting interactions and processing claims
  • Guiding customers through options to find the best solutions

As a valued member of our team, you will also be responsible for staying current with training, updates, and program knowledge. Consistent attendance and adherence to scheduling requirements are essential for success in this role.

Requirements

To be considered for this position, applicants must meet the following requirements:

  • Prior call center experience
  • Strong proficiency in English
  • Work-from-home experience
  • High-speed internet connection
  • Quiet work environment

Candidates without prior call center experience may still apply if they possess excellent communication skills and a willingness to learn and grow.

If you are a motivated and customer-focused individual who enjoys working in a fast-paced environment, we encourage you to apply for this exciting opportunity.

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