
Customer Service Leadership Opportunity
1 week ago
**Job Overview**
At our organization, we are seeking an experienced Customer Service Supervisor to join our team. As a key member of our operations team, you will be responsible for leading a group of customer service agents in providing exceptional service to our clients.
The ideal candidate will have a minimum of 3 years of call center experience and/or 1 year in a supervisory role. They must also possess strong leadership, communication, and interpersonal skills, as well as proficiency in Microsoft Office. Experience with call center tools and performance metrics is highly desirable.
We offer a competitive compensation package, including HMO coverage, dental benefits, meal allowances, career growth opportunities, and employee recognition programs.
As a supervisor, you will be responsible for coaching and developing your team members to achieve their full potential. You will also be involved in managing scheduling, payroll submissions, and workforce planning. If you are a motivated and results-driven individual who enjoys working in a fast-paced environment, we encourage you to apply for this exciting opportunity.
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