Sales Team Lead

7 days ago

Lambunao, Philippines beBeeCustomer Full time ₱1,000,000 - ₱1,200,000
Job Overview

The Call Center Sales Manager plays a pivotal role in overseeing all aspects of the call center team, ensuring an exceptional customer experience across all touch-points.

This involves managing a team of supervisors to develop efficient operations, drive sales and customer services. The individual will work to continuously improve client metrics by providing leadership, direction, and motivation to the workforce.

Key Responsibilities:
  • Lead and manage a team of supervisors to ensure seamless day-to-day operations
  • Develop and implement strategies to promote sales and customer services
  • Work closely with team members to identify areas for improvement and implement changes as needed
  • Provide coaching, guidance, and support to team members to enhance their skills and performance
Required Skills and Qualifications:
  • Proven track record of success in sales and customer service management
  • Excellent leadership and communication skills
  • Ability to analyze data and make informed decisions
  • Strong problem-solving and analytical skills
Benefits:

A competitive salary and benefits package is offered to successful candidates. This includes opportunities for career growth and professional development, as well as a collaborative and dynamic work environment.

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