Travel Customer Service Representative

3 weeks ago


Pasig, National Capital Region, Philippines Neksjob Philippines Full time
Overview

Neksjob Philippines is seeking a skilled Travel Customer Service Representative to join our team. This role requires excellent communication skills and experience with Global Distribution Systems (GDS). If you have a passion for delivering exceptional customer service, we encourage you to apply.

Salary

We offer a competitive salary of PHP 25,000 - PHP 35,000 per month, depending on experience. Our salary is based on industry standards and takes into account the level of expertise required for this role.

Job Description

In this role, you will be responsible for providing top-notch customer service to our clients. Your day-to-day tasks will include:

  • Answering incoming calls from customers in a friendly and knowledgeable manner
  • Resolving customer inquiries and requests efficiently
  • Developing and maintaining accurate files for customer management
  • Ensuring customer requests are handled in an appropriate and timely manner
  • Utilizing various client-based tools and applications for customer management and servicing

You will also be expected to work closely with our team to provide cutting-edge service to our clients. We are looking for someone who can deliver results-driven solutions while maintaining a positive attitude.

Required Skills and Qualifications

To be successful in this role, you must have:

  • A High school or K-12 Senior High school graduate
  • At least 1 year of experience working with GDS (Sabre/Worldspan/Apollo/Galileo)
  • Excellent communication skills
Benefits

We offer a range of benefits to support your career growth and well-being. These include:

  • Ongoing training and development opportunities
  • A supportive and collaborative team environment
  • Opportunities for advancement and career progression
Others

We are committed to providing a workplace that is inclusive and respectful of all employees. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we would love to hear from you.



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