Knowledge Management Professional
2 days ago
The role of the Strategic Knowledge Officer is a pivotal leadership position that oversees the organization's knowledge management ecosystem, leveraging best practices in IT service management.
- Define and implement a strategic approach to knowledge management, aligning with established methodologies and frameworks.
- Act as the process owner for knowledge management, ensuring adherence to governance and standards for quality, consistency, and accessibility of knowledge articles.
- Develop and manage the knowledge management framework, including policies, procedures, and guidelines for content creation, review, and lifecycle management.
- Stay up-to-date with industry trends and advancements in knowledge management, including AI and document automation, to drive continuous innovation.
The ideal candidate will possess exceptional technical acumen, a keen eye for detail, and the ability to translate complex concepts into clear, actionable knowledge for diverse audiences. They will champion a culture of knowledge sharing, ensuring that collective experience is captured, validated, and readily accessible to drive efficiency, reduce costs, and enhance service delivery.
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Senior IT Knowledge Manager
2 days ago
Taguig, National Capital Region, Philippines beBeeKNOWLEDGE Full time ₱1,800,000 - ₱3,000,000Seeking an experienced Knowledge Manager to lead and manage the knowledge management function in our organization.The ideal candidate has a passion for knowledge management and automation, and can communicate effectively with team members of all levels. If you are a self-motivated, detail-oriented person with excellent organizational and leadership skills,...
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Knowledge Management Specialist
1 week ago
Taguig, National Capital Region, Philippines DITO Telecommunity Corporation Full time $60,000 - $80,000 per yearOverviewThis key position is responsible for assisting the KM Manager in managing and optimizing the company's Knowledge Base tools and processes, as well as ensuring compliance to the tool by the third-party contact centre agents and support teams.FunctionsKM Specialist will monitor Knowledge systems and servicesAssist the KM Manager is overseeing the...
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Knowledge Management Specialist
2 weeks ago
Taguig, National Capital Region, Philippines DITO Telecommunity Corporation Full timeOverviewThis key position is responsible for assisting the KM Manager in managing and optimizing the company's Knowledge Base tools and processes, as well as ensuring compliance to the tool by the third-party contact centre agents and support teams.FunctionsKM Specialist will monitor Knowledge systems and servicesAssist the KM Manager in overseeing the...
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Digital Knowledge Manager
5 days ago
Taguig, National Capital Region, Philippines beBeeContent Full time ₱3,500,000 - ₱5,000,000Job Title: Content Strategist">Overview">We are seeking an experienced and motivated individual to oversee our content creation efforts on process documentation and knowledge base development. As a Content Strategist, you will be responsible for developing content strategies, coordinating content projects, and maintaining consistency across various digital...
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Lead-Knowledge Management
1 week ago
Taguig, National Capital Region, Philippines Sutherland Full time $104,000 - $130,878 per yearCompany DescriptionDepartment:Knowledge Management (KM)Job role:Content LeadSummary:We are seeking a highly experienced and motivated Content Lead to oversee and guide our content creation efforts on process documentation and knowledge base development. As a Content Lead you will be responsible for our client's voice and meet business objectives. You will...
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Lead-Knowledge Management
1 week ago
Taguig, National Capital Region, Philippines Sutherland Global Full timeCompany Description:Department: Knowledge Management (KM)Job role: Content LeadSummary:We are seeking a highly experienced and motivated Content Lead to oversee and guide our content creation efforts on process documentation and knowledge base development. As a Content Lead you will be responsible for our client's voice and meet business objectives. You will...
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Knowledge Strategy Manager
2 days ago
Taguig, National Capital Region, Philippines beBeeCommunications Full time $1,800 - $2,000We are seeking a seasoned professional to spearhead our communications and knowledge strategy for a prominent client. This full-time role is based in Asia and requires strong leadership skills, excellent written and verbal communication abilities, and a deep understanding of institutional communications.The ideal candidate will have 5+ years of experience in...
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Experienced Knowledge Manager Wanted
2 days ago
Taguig, National Capital Region, Philippines beBeeKnowledge Full time $82,382 - $128,833The organization is seeking an experienced Knowledge Strategist, who will lead and manage the knowledge management function. The role requires a deep understanding of IT infrastructure, troubleshooting, and daily operational challenges.Define, implement, and continuously improve the IT knowledge management strategy and processes.Act as the process owner for...
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VP KYC Operations Change Lead
1 week ago
Taguig, National Capital Region, Philippines Professional Full time $80,000 - $120,000 per yearWhether you're at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you'll have the opportunity to expand your skills and make a difference at one of the world's most global banks. We're fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure...
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Knowledge Management Senior Coordinator
1 week ago
Taguig, National Capital Region, Philippines AECOM Full time $50,000 - $100,000 per yearCompany Description Work with Us. Change the World.At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world's...
