Customer Service Representative for Concentrix in Cebu City

1 month ago


Cebu City, Central Visayas, Philippines Hr1001 Full time
Job Opportunity: We are seeking highly skilled customer service representatives to join our Concentrix team in Cebu City. As a customer service expert, you will be responsible for delivering exceptional customer experiences and resolving issues in a timely and professional manner.

Key Responsibilities:
• Provide high-quality customer service to clients and customers
• Respond to customer inquiries and resolve issues in a timely and professional manner
• Collaborate with internal teams to resolve complex customer issues
• Stay up-to-date with product knowledge and industry trends

Benefits:
• Full paid communication, culture, and product-specific training
• Exclusive discounts from our partner establishments
• Mental Wellness Programs
• Career development programs, specialized courses, and language classes
• HMO, life insurance, leave conversion, and many more

Requirements:
• Senior High School Graduate
• Must not be enrolled in any school
• With or without work experience

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