Customer Service Professional for Concentrix in Cebu
1 week ago
We are seeking highly motivated individuals to join our team as Customer Service Representatives at Concentrix in Cebu. As a key member of our team, you will be responsible for delivering exceptional customer experiences and providing top-notch support to our clients.
Estimated SalaryRanging from PHP 15,000 to PHP 25,000 per month, depending on experience and qualifications.
About the RoleThis is a fantastic opportunity to work with a leading business process outsourcing (BPO) company and contribute to the success of our clients. You will be part of a dynamic team that values innovation, teamwork, and customer satisfaction.
Responsibilities- Provide exceptional customer service through multiple communication channels (phone, email, chat)
- Resolve customer complaints and concerns in a timely and professional manner
- Meet or exceed performance targets and productivity standards
To be successful in this role, you must have:
- A high school diploma or equivalent
- No current enrollment in any educational institution
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and meet productivity targets
We offer a range of benefits to support your personal and professional growth, including:
- Full paid training and development programs
- Opportunities for career advancement and promotions
- Competitive salary and bonuses
- Comprehensive health insurance and wellness programs
You will be working in a modern, state-of-the-art facility with access to cutting-edge technology and equipment. Our campus is located in Cebu City, Philippines, and we offer free transportation services for employees who need assistance getting to work.
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