Customer Service Professional for Concentrix in Cebu

1 week ago


Cebu City, Central Visayas, Philippines Hr1001 Full time

We are seeking highly motivated individuals to join our team as Customer Service Representatives at Concentrix in Cebu. As a key member of our team, you will be responsible for delivering exceptional customer experiences and providing top-notch support to our clients.

Estimated Salary

Ranging from PHP 15,000 to PHP 25,000 per month, depending on experience and qualifications.

About the Role

This is a fantastic opportunity to work with a leading business process outsourcing (BPO) company and contribute to the success of our clients. You will be part of a dynamic team that values innovation, teamwork, and customer satisfaction.

Responsibilities
  • Provide exceptional customer service through multiple communication channels (phone, email, chat)
  • Resolve customer complaints and concerns in a timely and professional manner
  • Meet or exceed performance targets and productivity standards
Requirements

To be successful in this role, you must have:

  • A high school diploma or equivalent
  • No current enrollment in any educational institution
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and meet productivity targets
Benefits

We offer a range of benefits to support your personal and professional growth, including:

  • Full paid training and development programs
  • Opportunities for career advancement and promotions
  • Competitive salary and bonuses
  • Comprehensive health insurance and wellness programs
Working Conditions

You will be working in a modern, state-of-the-art facility with access to cutting-edge technology and equipment. Our campus is located in Cebu City, Philippines, and we offer free transportation services for employees who need assistance getting to work.



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