Customer Service Representative for Concentrix in Cebu City

2 months ago


Cebu City, Central Visayas, Philippines Hr1001 Full time
Job Summary:

We are seeking a skilled Customer Service Representative to join our team at Concentrix in Cebu City. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients.

Key Responsibilities:

Provide customer service to clients via phone, email, or chat

Respond to customer inquiries and resolve issues in a timely and professional manner

Collaborate with internal teams to resolve customer complaints and issues

Meet or exceed customer satisfaction targets

Requirements:

High School graduate or equivalent

Excellent communication and interpersonal skills

Ability to work in a fast-paced environment

Basic computer skills and knowledge of customer service software

What We Offer:

Competitive salary and benefits package

Opportunities for career growth and development

Collaborative and dynamic work environment

Recognition and rewards for outstanding performance

How to Apply:

Interested candidates should submit their application, including a resume and cover letter, to our HR department. We look forward to hearing from you

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