Intake Information Coordinator
23 hours ago
As a detail-driven professional, you will play a critical role in ensuring client records are complete, compliant, and ready for legal action. Your primary responsibility will be to accurately enter intake data, apply standardized coding procedures, and maintain reliable records.
Core Responsibilities- Enter, validate, and maintain intake information in the firm's case management systems with accuracy and speed.
- Apply coding standards to classify and organize case data consistently.
- Review and audit records regularly, correcting errors to uphold accuracy benchmarks.
- Organize and update electronic files to ensure accessibility and compliance with firm protocols.
- Communicate with intake and case management teams to clarify missing or unclear information.
- Protect confidential client data in alignment with privacy and compliance requirements.
- Generate intake reports and extract data to support attorney and case manager needs.
- Recommend process improvements that enhance intake speed, accuracy, and reliability.
- Minimum 2 years of professional experience in data entry, coding, or intake coordination.
- Proven ability to use databases, spreadsheets, or case management systems effectively.
- Strong attention to detail with the ability to maintain accuracy under deadlines.
- Excellent English communication skills (written and verbal).
- Demonstrated ability to handle confidential information with discretion.
- Stable internet connection with a tested backup option to ensure reliability.
- Full availability to work U.S. business hours in Pacific Standard Time (PST), with occasional Saturday coverage.
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