Business Operations Lead

18 hours ago


Pasig, National Capital Region, Philippines RecruiterPH Full time
About the Role

We are seeking an experienced Business Operations Lead to join our team at RecruiterPH.

As a key member of our operations team, you will be responsible for leading and managing all facets of professional billing revenue cycle processes, including improving accounts/teams performance, developing the team to execute business operations, and planning and managing the unit's operations to ensure its success as a profit center.

Key Responsibilities
  • Improve Accounts/Teams Performance by analyzing workflow to improve process quality and enhance productivity.
  • Develop the team to execute business operations and cater to projected growth efficiently, ensuring delivery of work as per Service Level Agreements (SLAs) and maintaining client confidence.
  • Manage all facets of professional billing revenue cycle processes, including conducting performance appraisals for Team Leads, Quality Assurance Specialists, and Associates.
  • Plan and manage the unit's operations, ensuring its success as a profit center, and develop operating processes & systems to deliver outstanding client services.
  • Innovate to optimize production and constantly improve Production, Quality, and Turnaround Time.
  • Develop the organization & policies to motivate & retain the workforce, manage the funds flow, and general administration.
Requirements
  • Proven experience as Manager/Sr Manager or similar position with 10+ Years of healthcare experience in RCM.
  • Experience with recruiting and performance evaluation processes.
  • Familiarity with financial and customer service principles.
  • Good math skills with the ability to create and analyze reports, spreadsheets.
  • Proficient user of MS Office (MS Excel in particular).
  • Leadership and organizational abilities.
  • Interpersonal and communication skills.
  • Problem-solving attitude.
  • Willingsness to work in US Shift.
About Us

We are RecruiterPH, a leading recruitment agency dedicated to providing top talent solutions to businesses across various industries. Our mission is to connect people with purpose-driven jobs and help companies achieve their goals through strategic hiring.



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