Freight Forwarding Operations Specialist

12 hours ago


Pasig, National Capital Region, Philippines Offshore Business Processing Full time

Are you looking for a challenging role in the logistics industry? Offshore Business Processing is seeking a highly skilled and motivated Freight Forwarding Operations Specialist to join our team.

About Us

We are a leading provider of business processing solutions, dedicated to delivering exceptional results to our clients. Our team is passionate about providing world-class services that exceed customer expectations.

In this role, you will be responsible for coordinating with clients and internal teams to ensure seamless export operations. Your attention to detail, strong communication skills, and ability to work under pressure will make you an ideal candidate for this position.

Key Responsibilities
  • Coordinate with clients to confirm export booking details, shipment ready dates, and pick-up schedules.
  • Verify airline website tracking data to ensure timely departures and arrivals.
  • Process debit notes and profit shares upon origin departure dates.
  • Chase debit notes and profit shares weekly to prevent delays.
Quoting and Rate Management
  • Generate spot quotes for general cargo shipments.
  • Manage rates for clients and suppliers.
  • Enter and update new rates for lines.
Requirements
  • A minimum of 1 year of experience in customer service or sales support in the freight forwarding, logistics, or shipping industry.
  • High level of attention to detail and accuracy.
  • Excellent English skills in both written and oral communication.
  • Ability to cope with repetitive or continuous support queries.
  • Solid computer skills with the ability to learn new systems quickly.
  • Positive attitude towards difficult situations.

We offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package. If you are a motivated and results-driven individual who is passionate about delivering exceptional results, we encourage you to apply for this exciting opportunity.



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