Customer Service Advocate

24 hours ago

Lipa City, Calabarzon, Philippines beBeeSupport Full time ₱4,000,000 - ₱6,000,000
Job Overview

We are seeking an exceptional Technical Support Specialist to join our team.

This role involves providing top-notch support to customers, combining troubleshooting skills with clear communication.

You will work closely with cross-functional teams to resolve issues and improve the customer experience.

Key Responsibilities
  • Handle escalated support tickets through email, chat, and phone for customers.
  • Troubleshoot technical issues using internal tools, logs, and APIs to get to the root cause.
  • Ensure compliance and data protection for customers.
  • Take ownership of escalations from start to finish – providing clear updates until resolution.
  • Collaborate with engineering and product teams when deeper investigation or fixes are needed.
Requirements
  • At least one year of experience providing live chat technical support for a software/SaaS platform.
  • Strong troubleshooting and problem-solving skills.
  • English is your primary language; secondary languages are a plus.
  • Ability to translate complex technical details to non-technical audiences.

  • Customer Service Advocate

    4 days ago

    Lipa City, Calabarzon, Philippines beBeeCustomerService Full time ₱800,000 - ₱1,000,000

    Job Title: Customer Service AdvocateWe are seeking dedicated individuals to join our organization as customer service representatives. This role offers a chance to work on established accounts, providing front-line support to customers in need of assistance.This is an excellent opportunity for those looking to start or grow their career in the BPO...

  • Customer Service Advocate

    2 days ago

    Lipa City, Calabarzon, Philippines beBeeEmpathy Full time $4,800 - $12,000

    Customer Service Advocate OpportunityWe are seeking a dedicated and customer-focused individual to play a crucial role in ensuring seamless shopping experiences on Amazon Seller Central and client websites. This key position involves addressing customer inquiries, resolving issues, and providing assistance through various communication channels.Key...

  • Customer Service Advocate

    2 days ago

    Antipolo City, Calabarzon, Philippines beBeeCustomer Full time $45,000 - $55,000

    Job Title:A Customer Service Advocate is responsible for delivering a superior customer experience by providing timely and effective support via multiple channels.

  • Customer Service Advocate

    2 days ago

    Antipolo City, Calabarzon, Philippines beBeeCustomerService Full time ₱200,000 - ₱300,000

    Customer Service AdvocateWe are seeking a highly skilled and motivated customer service professional to join our team. As a key member of our customer experience team, you will be responsible for providing exceptional support to our customers through various communication channels.About the Role:Provide timely and effective support to customers via phone,...

  • Customer Service Advocate

    2 days ago

    Cavite City, Calabarzon, Philippines beBeeCustomerService Full time ₱35,000 - ₱50,000

    About the RoleWe are seeking a dedicated and detail-oriented Customer Service Advocate to join our team.This is an exciting opportunity for individuals who enjoy interacting with customers, resolving issues, and providing exceptional service.The ideal candidate will possess strong communication skills, be able to work independently, and have a passion for...

  • Customer Service Representative

    2 days ago

    Lipa City, Calabarzon, Philippines beBeeCustomerService Full time ₱5,000 - ₱7,000

    About the JobWe are seeking an experienced Customer Advocate to join our team. In this role, you will be responsible for interacting with customers to address inquiries and resolve complaints regarding our products and services.You will collaborate with internal and external teams to handle customer needs and provide excellent customer service in a timely...

  • Customer Success Advocate

    2 days ago

    Lipa City, Calabarzon, Philippines beBeeSuccess Full time ₱3,500,000 - ₱4,750,000

    About the RoleWe are seeking a skilled Customer Success Advocate to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional support and guidance to our customers.Key ResponsibilitiesProvide expert technical support via live chat and tickets, ensuring seamless issue resolution and exceeding customer...

  • Customer Experience Advocate

    24 hours ago

    Antipolo City, Calabarzon, Philippines beBeeCustomer Full time ₱18,000 - ₱24,000

    **Job Title: Customer Experience Advocate**We are seeking a highly skilled and passionate customer service representative to join our team as a Customer Experience Advocate. This role requires excellent communication skills, a passion for technology, and the ability to resolve complex technical issues with ease.The ideal candidate will be responsible for...

  • Customer Advocate

    2 days ago

    Paranaque City, Calabarzon, Philippines beBeeCustomer Full time ₱300,000 - ₱500,000

    Job OverviewThe ideal candidate will be a seasoned problem solver, a customer advocate who excels at connecting with people from diverse backgrounds and cultures. They should possess excellent interpersonal skills, be results-driven, and have a passion for delivering exceptional customer experiences.As the primary point of contact for customers via phone,...

  • Bilingual Customer Advocate

    2 days ago

    Paranaque City, Calabarzon, Philippines beBeeCustomer Full time $40,000 - $60,000

    Job Title:Bilingual Customer AdvocateAbout the RoleWe're looking for a skilled and empathetic individual to join our team as a Bilingual Customer Advocate. In this role, you'll have the opportunity to make a meaningful impact on customers' lives by providing exceptional support in both French and English.Key ResponsibilitiesProvide timely and friendly...