
Criminal Defense Engagement Representative
1 week ago
We're redefining what client engagement can achieve. Our team is driven by innovation and a passion for delivering outstanding results.
As a Client Experience Specialist, you'll be at the forefront of our client journey, building genuine connections with potential clients and guiding them from their first call to a formal consultation with our experts.
What You'll Do Every Day- Represent us with warmth and professionalism, making potential clients feel supported from the moment they contact us.
- Manage incoming calls from prospective clients, answering their questions with clarity, providing guidance, and scheduling consultations with our experts.
- Partner with our internal teams to coordinate appointment setting and follow-up, ensuring a seamless client experience.
If you're organized, empathetic, and passionate about making a difference, this role is more than just a job – it's an opportunity to be part of something groundbreaking.
You'll gain experience in a fast-paced, high-impact environment that values innovation and client-first thinking. Join us and help shape the future of client engagement.
Qualifications- Proven sales experience in a call center environment is required.
- Exceptional English communication skills are essential for effective collaboration with our diverse team and stakeholders.
- This is a remote position, so candidates must have a reliable laptop or PC, a high-quality headset, and high-speed internet with a backup connection in place.
- Competitive salary based on experience.
- Enjoy a permanent work-from-home setup.
- Opportunities for growth and career advancement.
- A collaborative and inclusive work environment that values innovation.
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