Application Systems Support Professional

7 days ago

Rizal, Philippines beBeeTechnical Full time ₱400,000 - ₱600,000
Job Opportunity

Resolve customer support tickets and provide timely updates to ensure high satisfaction levels.

Key Responsibilities:
  • Troubleshoot technical issues involving SQL, Linux, networking, and VPNs.
  • Collaborate with clients to deliver optimal outcomes.
  • Provide after-hours or holiday support as required.
Requirements:
  • 4+ years of experience in supporting SQL production environments and client needs.
  • Knowledge of Linux OS and network administration is essential.
  • Familiarity with relational databases, specifically Oracle/PostgreSQL, is necessary.
  • Strong communication and problem-solving skills are crucial for success.
Nice to Have:
  • Experience with cloud systems, Java/JSP/jQuery knowledge, or Salesforce admin expertise can be advantageous.
  • Background in the utility industry or Smart Grid technology can also be beneficial.
  • ITIL/ITSM certification can enhance one's skills and qualifications.
What We Offer:
  • A fully remote work environment that fosters flexibility and work-life balance.
  • A comprehensive benefits package including health and life insurance, a lifestyle rewards program, and gratuity.

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