Senior Client Advocate

Crime Defense AdvocateWe're revolutionizing the delivery of outstanding results for clients by combining bold legal strategies with cutting-edge technology.About the RoleAs a key member of our client experience team, you'll guide clients from their initial contact to a formal consultation with our experts.Key ResponsibilitiesRepresent our firm with...

Job Title: Platform AdvocateRole: Full Time, 40 hours per week, Fully RemoteJob Overview:We are seeking a proactive and customer-focused professional to support our Customer Success Managers (CSMs) and enhance the experience of our clients on our platform. The successful candidate will play a vital role in day-to-day account management, client...

Customer Experience AdvocateThis role is part of our customer experience team, focused on gathering information from customers and ensuring their continued support and success after implementing our HR product.ResponsibilitiesRespond to and resolve customer tickets, calls and queries related to the HR platform in a timely mannerAssist and collaborate with...

Customer Service SpecialistThis is a key position within our customer service team.As a Customer Service Specialist, you will be the frontline voice for clients, helping them navigate business incorporation, accounting, and compliance in Australia. You will leverage digital tools to deliver fast, empathetic, and solutions-driven support across languages and...

Job OverviewThe Customer Success Specialist plays a pivotal role in sustaining and expanding our customer base. This strategic position transcends onboarding and support, driving long-term relationships and advocating for customers.You will foster loyalty, prevent churn, and help customers derive maximum value from our platform. You will turn users into...

Customer Advocate Job DescriptionAbout this role:We are seeking a highly skilled Customer Advocate to join our team. The successful candidate will be the primary point of contact for customers, addressing inquiries and resolving concerns related to our clients' products and services.Your ResponsibilitiesInteract with customers across multiple channels (SMS,...

Job Title: Client Success Coordinator">The Client Success Coordinator plays a critical role in ensuring an exceptional client experience. This role requires strong communication, problem-solving, and organizational skills to build client relationships, drive retention, and maintain high service standards.Key Responsibilities:Client Onboarding &...

Job OverviewWe are seeking a seasoned Client Experience Manager to lead our team in delivering exceptional client experiences. This is a senior role that requires strong leadership skills, process improvement expertise, and a passion for driving client success.The ideal candidate will have at least 5 years of experience in a client-facing role or client...

Defend JusticeAt our firm, we strive to redefine what criminal defense can achieve.We've built a strong presence in Texas, growing into one of the largest and most in-demand firms by combining bold legal strategy with cutting-edge technology.Our innovative approach is expanding nationwide with new offices launching across the country. If you're driven to...

Senior Technical Support Advocate Job SummaryJob Description:This role is ideal for individuals who are passionate about delivering exceptional customer experiences and thrive in a fast-paced environment.The Senior Technical Support Advocate will be responsible for providing technical support to customers via various channels, including phone, email, and...