Elevate Customer Experience

3 days ago

Quezon City, National Capital Region, Philippines beBeeCustomerSupport Full time ₱200,000 - ₱350,000
Customer Support Role

We're seeking a skilled and empathetic individual to join our team as a customer support agent. In this role, you'll be responsible for providing top-notch support to our customers via chat, email, or phone.

About the Job
  • You will respond to customer inquiries in a professional and friendly manner.
  • Handle product information, order tracking, returns, and account concerns efficiently.
  • Utilize Gorgias and Shopify to manage tickets and deliver fast, accurate support.
Requirements
  • Excellent written and spoken English communication skills.
  • At least 1 year of hands-on experience with both Shopify and Gorgias.
  • Ability to work independently and handle multiple conversations at once.
  • Patient and reliable when addressing customer concerns.
  • Team-oriented with a strong work ethic and attention to detail.
Benefits
  • Competitive pay with annual performance-based increases.
  • Paid time off so you can rest and recharge.
  • Health and dental insurance or a health stipend to make you feel your best.
  • Holiday bonuses in appreciation of your hard work.
  • Fully remote setup — work from anywhere you're comfortable.
  • Opportunities to grow with us as we scale.
Working from Home
  • Your own computer or laptop (i5 processor or equivalent preferred).
  • A stable internet connection (at least 15 Mbps upload/download speed).

Please use application code CS when applying.


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