Dental Office Coordinator

22 hours ago

Ayala Alabang, National Capital Region, Philippines beBeeTreatment Full time ₱900,000 - ₱1,200,000
Job Opportunity

We are seeking a highly organized and communicative Virtual Treatment Coordinator to join our team. This remote position requires exceptional skills in scheduling, clear communication, and patient-focused approach to manage treatment plans and provide administrative support.

Key Responsibilities:
  • Schedule and coordinate treatment appointments and follow-up visits, optimizing the use of resources.
  • Clearly communicate treatment details to patients, addressing any questions or concerns.
Patient Engagement:
  • Serve as the primary point of contact for patients regarding their treatment plans and procedures.
  • Provide patients with pre-treatment and post-treatment instructions, ensuring they understand and follow guidelines.
  • Address patient inquiries and concerns promptly and professionally through phone, email, or online chat.
Appointment Scheduling:
  • Manage and update patient appointment schedules, ensuring timely and efficient treatment progression.
  • Confirm appointments and assist with rescheduling or cancellations as needed.
  • Coordinate with dental professionals to ensure smooth workflow and availability.
Digital Records Management:
  • Maintain and update electronic patient records, treatment plans, and administrative documents using dental practice management software or electronic health record (EHR) systems.
  • Ensure compliance with patient privacy regulations and maintain confidentiality of patient information.
Financial and Insurance Coordination:
  • Verify patient insurance coverage, benefits, and pre-authorizations for treatments.
  • Assist patients with understanding their financial obligations.
  • Work with billing departments to ensure accurate and timely processing of insurance claims and patient payments.

Collaborate with dental office staff and management remotely to ensure seamless workflow and exceptional patient care. Stay informed about industry regulations, insurance policies, and virtual office procedures through ongoing training and professional development opportunities. Adapt to new technologies, software tools, and virtual communication platforms to enhance efficiency and effectiveness in a remote work environment.

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