
Operations Coordinator
1 day ago
Job Title: Administrative Operations Manager
About the RoleThis role presents an opportunity to work in a dynamic environment, overseeing administrative operations and supporting key business processes. The ideal candidate will possess exceptional organizational skills, be able to multitask efficiently, and maintain a high level of professionalism.
Key Responsibilities- Email Management: Filter daily emails, respond promptly, and maintain under 10 actionable emails to achieve inbox zero.
- Phone Screening: Screen incoming calls, utilize software tools for prioritization, and escalate only critical matters requiring senior management attention.
- Scheduling: Coordinate subcontractor scheduling, materials delivery, and internal/external client confirmations.
- Estimation Processes: Support estimation processes by following up with part-time estimators on delivery commitments and deadlines.
- Variation Estimates: Assist with variation estimate processes including sketch preparation, documentation, and support tasks.
- Candidate Qualification: Filter and qualify incoming leads to identify genuine prospects versus tire-kickers.
- Marketing Support: Support social media marketing initiatives and lead generation activities.
- Process Documentation: Create and maintain standard operating procedures (SOPs) and checklists for all business processes.
- Cost Tracking: Track costs and project allocations accurately in existing Excel systems.
- Client Communication: Ensure proactive communication with clients regarding project updates and potential delays.
Requirements
- Administrative operations expertise
- Exceptional organization and time management skills
- Ability to multitask and prioritize tasks effectively
- Strong communication and interpersonal skills
What We Offer
A dynamic work environment, opportunities for growth and development, and a competitive compensation package.
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