Operations Coordinator

2 days ago

Taguig, National Capital Region, Philippines beBeeCare Full time $60,000 - $100,000
Job Description

This is a dynamic full-time remote position that requires precision, strong organizational skills, and a commitment to confidentiality and compassionate service. You will be at the heart of our care coordination efforts, ensuring patient records and medical documentation are managed accurately.

As a Care Operations Associate, you'll act as a key liaison between families, healthcare providers, and hospitals, facilitating timely communication and document retrieval to support seamless care delivery.

Key Responsibilities
  • Manage patient documents and ensure timely distribution of medical records.
  • Serve as the primary contact for communication with healthcare providers, hospitals, and medical facilities.
  • Request and follow up on medical records, diagnostic reports, and imaging studies via calls and emails.
  • Support families in scheduling visits and coordinating care delivery processes.
  • Build meaningful relationships with parents as part of the support team.
  • Collaborate with internal teams and departments to ensure a seamless experience.
Required Skills and Qualifications
  • Bachelor's degree in nursing, healthcare administration, or related field (preferred).
  • Minimum 2+ year experience in administrative or operations roles.
  • Strong organizational skills and attention to detail.
  • Ability to multitask and solve problems creatively.
  • Commitment to going above and beyond for families.
  • Comfortable with dynamic responsibilities and cross-functional support.
  • Proficient in CRM platforms and cloud-based tools for document management and communication.
Benefits

At our organization, we value our employees' contributions and strive to provide a supportive work environment. As a Care Operations Associate, you will have the opportunity to make a meaningful impact on the lives of patients and their families.

Our Values
  • Families First - We prioritize the needs of the families we serve.
  • Urgency with Precision - We deliver care with urgency while maintaining precision.
  • Relentlessly Resourceful - We adapt quickly to meet the changing needs of our patients.
  • Purpose with Positivity - We take our mission seriously while approaching it with positivity.
  • Driven to Redefine What's Possible - We challenge outdated systems and find smarter ways to deliver care.

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