
Operational Coordinator
2 days ago
The role of a Project Coordinator at our organization requires an individual with exceptional organizational skills and a proactive approach to help manage priorities, streamline workflows, and ensure smooth collaboration across teams.
Key Responsibilities:
- Take meeting notes and prepare dossiers or one-pagers for key internal or client meetings
- Manage daily agendas, including top-of-day email, meeting prep, and task reminders
- Organize and maintain project plans in ClickUp, ensuring stakeholders are tagged, tasks are prioritized, and deadlines are realistic
- Communicate daily with account strategists or owners to review task status and adjust timelines as needed
- Track backend project progress across all clients, with deeper involvement in select accounts to ensure smooth handoffs and deliverables
- Weekly reporting and data entry into internal project boards
- Coordinate with creative/copy teams as needed, including helping to update templates or create simple ChatGPT workflows for clients
- Capture action items, assign them in PM tool, and ensure completion
- Assist with scheduling internal or client-related meetings as needed
- Support ad-hoc tasks such as light copy drafting, data exports, dashboard updates, and vendor coordination
Required Skills and Qualifications:
- 4+ years of project management or operations experience (agency experience preferred)
- Demonstrated history of strong organization, attention to detail, and follow-through
- 2+ years using ClickUp (or similar PM tool) for project management
- Demonstrated ability to manage multiple work streams from start to finish, including cross-functional coordination
- Strong task-focused mindset with ability to self-manage and anticipate needs
- Comfort with AI tools (e.g., ChatGPT) for drafting, research, or workflow automation
- 2+ years of Excel/Google Sheets experience (basic–intermediate)
- Ability to work US hours
Growth Opportunities:
- Manage light client communications for specific accounts as trust is established
- Handle various client and vendor communications around orders, design work, POs, etc
- Expand scope into executive assistant duties for leadership, including higher-level scheduling, document prep, and meeting coordination
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