Help Desk Specialist

3 days ago

Mabalacat, Central Luzon, Philippines beBeeTechnical Full time ₱100,000 - ₱120,000
Job Description

We are looking for skilled Technical Support Representatives to provide technical assistance and troubleshooting support across industries.

Candidates will respond to technical inquiries, resolve issues related to hardware, software, and connectivity, and guide users through solutions with patience and professionalism.

Strong proficiency in English, both written and spoken is required.

The ideal candidate will have prior call center experience and reside within a reasonable distance from our office location.

">Responsibilities
  • Respond to inbound technical support requests via phone, chat, or email.
  • Diagnose and troubleshoot hardware, software, and network issues.
  • Guide customers through step-by-step solutions and escalate complex issues when necessary.
  • Document all customer interactions accurately in the system.
  • Maintain up-to-date knowledge of products, services, and support procedures.
  • Ensure customer satisfaction by providing timely and effective resolutions.
  • Collaborate with internal teams to improve support processes and customer experience.
  • Meet performance metrics including resolution time, customer satisfaction, and attendance.

  • Help Desk Specialist

    3 days ago

    Mabalacat, Central Luzon, Philippines beBeeSupport Full time ₱800,000 - ₱1,500,000

    Help Desk SpecialistWe are seeking a Help Desk Specialist to join our team. As a key member of our support team, you will be responsible for providing high-quality support to our customers via various channels.Resolve customer inquiries and issues in a timely and professional manner.Collaborate with internal stakeholders to escalate complex issues and...

  • Help Desk Specialist

    3 days ago

    Mabalacat, Central Luzon, Philippines beBeeCommunication Full time ₱180,000 - ₱270,000

    Customer Service ExpertWe are seeking a dedicated and detail-oriented Customer Service Expert to join our team.Job Responsibilities:Respond to customer inquiries via email, phone, live chat, and social media in a timely and professional manner.Assist customers with orders, shipping, product details, and returns by providing accurate information and resolving...

  • Help Desk Technician

    3 days ago

    Mabalacat, Central Luzon, Philippines beBeeTechnology Full time ₱2,658,300 - ₱4,514,300

    Job Title: Technology Support SpecialistThis role is a key position in our organization, serving as the primary point of contact for all internal technology issues. The Technology Support Specialist provides direct user assistance via phone, email, and other communication channels.The successful candidate will be responsible for triaging, resolving, or...

  • Help Desk Agent

    3 days ago

    Mabalacat, Central Luzon, Philippines beBeeSupport Full time ₱2,000 - ₱2,500

    Job Overview:We are seeking a skilled and patient Customer Support Professional to join our team. You will be responsible for assisting users via chat, email, and ticketing systems, resolving technical and general inquiries with professionalism and speed.Key Responsibilities:Respond to customer inquiries across multiple channels (chat, email, ticketing...

  • e Desk Analyst

    4 days ago

    Mabalacat, Central Luzon, Philippines Citco GSGS Full time

    About CitcoSince the 1940s Citco has provided specialist financial services to alternative investment funds, investors, multinationals and private clients worldwide. With over 14,000 employees in 54 office locations globally, we pioneer innovative solutions that meet our clients' evolving needs, and deliver exceptional service.Our continuous investment in...

  • Help Desk Specialist

    3 days ago

    Mabalacat, Central Luzon, Philippines beBeeCommunication Full time ₱41,000 - ₱45,000

    Customer Service ProfessionalWe are seeking a skilled and experienced professional to join our team as a customer service representative. The ideal candidate will possess strong expertise in communication, problem-solving, and technical skills.Key Responsibilities:Demonstrate comprehensive knowledge of customer service software and platforms.Design and...

  • Help Desk Specialist

    3 days ago

    Mabalacat, Central Luzon, Philippines beBeeSupport Full time ₱600,000 - ₱800,000

    Technical Support Role OverviewThis position is perfect for a professional with excellent communication skills, who can provide top-notch support to customers.In this role, you will be responsible for interacting with customers to address inquiries and resolve complaints regarding the client's products and services.You will compose thoughtful, personalized...

  • Front Desk Ambassador

    3 days ago

    Mabalacat, Central Luzon, Philippines beBeeCustomerService Full time ₱7,000 - ₱8,000

    Job OverviewWe are seeking a highly skilled Front Desk Representative to deliver exceptional customer service and ensure seamless practice operations.Schedule:Monday - Saturday: 9:00 AM - 5:00 PMSundays: OffOne additional day off during the weekKey Requirements:1 year previous experience in a dental or medical office.Orthodontic experience...

  • Help Desk Professional

    3 days ago

    Mabalacat, Central Luzon, Philippines beBeeCustomerSupport Full time $25,000 - $35,000

    Job OverviewA Customer Support Associate is a key role in delivering exceptional customer experiences through timely and effective issue resolution.Responsibilities:Deliver prompt and professional support to customers via phone, email, or chat.Master product features and functionality to efficiently resolve customer issues and inquiries.Collaborate closely...

  • Help Desk Support Specialist

    3 days ago

    Mabalacat, Central Luzon, Philippines beBeeTroubleshooting Full time ₱1,000,000 - ₱1,200,000

    Job OverviewThis role involves providing technical assistance and troubleshooting support to clients via phone, chat, or email.Key Responsibilities:Respond to inbound technical support requests via phone, chat, or emailDiagnose and troubleshoot hardware, software, and network issuesGuide customers through step-by-step solutions and escalate complex issues...