
Sales Tax Solutions Expert
7 days ago
About TaxValet
We transform negative emotions into positive experiences for our clients, partners, and team members. Our Core Purpose is to eliminate the hassle and stress of sales tax.
Job Description:We're seeking a dedicated professional who shares our vision of creating seamless sales tax experiences for our clients. This role involves managing client accounts related to nexus reviews, permit applications, offboarding, tax settings, and new sales channels.
Key Responsibilities:- Manage changes to existing client accounts and communicate effectively to progress workflows.
- Support clients and their sales tax accountants with issues related to tax settings, platforms, permits, and offboarding.
- Update and test sales tax settings on platforms.
- Serve as the first contact for support on nexus reviews, permits, and other tax-related issues.
- Handle billing support and process improvements with the onboarding team.
Your success metrics include managing 70 clients, completing 2-4 nexus reviews and 20-25 permit projects monthly, achieving at least 80% completion rate on quarterly goals, and completing 3 hours of education or training quarterly.
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