Delinquent Account Resolution Expert

3 days ago


Taguig, National Capital Region, Philippines Gratitude Philippines Full time
Key Responsibilities

The Delinquent Account Resolution Expert will be responsible for:

  • Working and performing dunning on assigned delinquent customers
  • Advising borrowers to pay and obtaining promise to pay
  • Addressing customer inquiries and concerns
  • Understanding and explaining the benefits of good credit standing
  • Preparing account status reports for assigned accounts

This role requires a highly motivated individual with excellent communication skills and the ability to work effectively in a team environment.

The ideal candidate will have a minimum of one year of experience as a Collection Analyst and be knowledgeable in various collections techniques.



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