Patient Account Resolution Leader

5 days ago


Taguig, National Capital Region, Philippines Access Healthcare Services Full time

As a Patient Account Resolution Leader at Access Healthcare Services, you will be responsible for overseeing patient account resolutions and ensuring timely and effective follow-ups on outstanding balances. This role requires strong leadership skills, a deep understanding of medical collections, and the ability to drive performance while ensuring compliance with industry regulations.

Job Function:
  • Lead, mentor, and coach a team of Spanish bilingual healthcare collection agents.
  • Track KPIs and implement strategies for improvement.
  • Ensure adherence to US healthcare regulations, including HIPAA and FDCPA.


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