Medical Office Administrator

1 week ago


Pagadian, Zamboanga Peninsula, Philippines beBeeCare Full time $45,000 - $60,000
Job Title:

Patient Care Coordinator

About the Role

We are seeking a reliable and detail-oriented Patient Care Coordinator to support our client's growing physical therapy clinic based in Seattle, Washington (Pacific Time). In this fully remote role, you will manage the clinic's front office workflow—ensuring patients receive excellent support and a welcoming experience from their first interaction through ongoing care.

This is a remote position offering a dynamic and supportive team environment where you can make a direct impact on patient experience and satisfaction.

The Team Culture

The clinic values professionalism, empathy, and reliability in every patient interaction. They prioritize community care and building strong client relationships.

Responsibilities
  • Answer phone calls, emails, and SMS patient inquiries
  • Schedule and confirm appointments, follow-ups, and referrals
  • Process intake forms and maintain patient records in EMR
  • Verify insurance and coordinate with billing staff as needed
  • Provide polite and professional customer service to patients
  • Support front desk workflow, including reminders, forms, and general inquiries
Requirements
  • 1+ year experience in healthcare admin, receptionist, or VA role
  • Familiarity with U.S. insurance verification workflows preferred
  • Strong communication and organizational skills
  • Fluent spoken and written English
  • Comfortable working U.S. business hours (Pacific Time)
What We Offer
  • Competitive salary commensurate with experience
  • Opportunities for professional development and growth
  • A collaborative and compassionate team culture


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