Medical Office Coordinator

1 week ago

Pagadian, Zamboanga Peninsula, Philippines beBeeCommunication Full time ₱900,000 - ₱1,200,000
Job Title: Medical Office CoordinatorJob Description:

We are seeking a highly skilled and organized Medical Office Coordinator to deliver exceptional patient experiences through efficient, friendly, and professional communication.

The ideal candidate will manage high volumes of inbound calls, coordinate appointments, and respond to first-line inquiries with warmth, clarity, and accuracy.

Key Responsibilities:

  • Answer and manage incoming phone calls, ensuring patients receive timely and accurate responses.
  • Respond to email inquiries, including appointment requests, general questions, and patient follow-ups.
  • Make, modify, and confirm patient bookings across multiple practitioners and time zones as needed.
  • Monitor inboxes and communication channels to ensure timely responses and prioritization of urgent queries.

Required Skills and Qualifications:

To succeed in this role, you should have:

  • A bachelor's degree in Administration or a health-related field.
  • Previous experience in a remote receptionist, administration, or customer service role, preferably in a medical or healthcare setting.
  • Excellent verbal and written communication skills with a professional and friendly tone.
  • Strong time management and multitasking abilities with a calm, solutions-focused approach.
  • Proficient in patient management software and Microsoft Office (Outlook, Word, Excel).
  • Understanding of patient privacy and confidentiality protocols.
  • Ability to work independently and as part of a supportive remote team.

Benefits:

This role offers:

  • A dynamic and supportive work environment.
  • Ongoing training and development opportunities.
  • A competitive salary and benefits package.

Others:

Please note that this is a full-time position, requiring a minimum of 40 hours per week. If you are a motivated and organized individual who is passionate about delivering exceptional patient experiences, please submit your application.

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