Learning Solutions Developer
2 days ago
A Senior Learning Analyst is responsible for conceptualizing and implementing curricula for sustained business growth. This role involves coordinating, communicating, launching, and executing blended learning training programs.
Key Responsibilities- Conceptualize and implement curricula for sustained business growth.
- Coordinate, communicate, launch, and execute blended learning training programs.
- Provide coaching, motivation, and support to enhance engagement and success of a team of training managers and specialists in attaining targets and goals.
- Communicate with external clients to align on training needs and results.
- Report to Senior Manager, Learning & Development and contribute to a global operation as part of a world-class team.
- Operate within the Learning Science, Innovation, and Technology (LSIT) Center of Excellence to oversee testing, selection, deployment, and maintenance of learning solutions that use evidence-based, learner-centric, scalable, and data-driven technologies.
- Translate ideas from Learning Innovation Specialists into repeatable, documented, and well-governed solutions across four pillars: Process & Vendor Governance; Documentation Factory; Learning Tech Requests & Support Intake; Dashboards & Insights.
- Review, document, and update documentation for tools and applications used for customer-facing training; serve as liaison between Learning Innovation and Technology and other L&D, IT, Product, and Sales teams.
- Bachelor's degree with a strong background in technology and technical writing.
- Advanced Internet skills and computer knowledge.
- Knowledge of and practical application in project and process management, especially agile approaches (e.g., scrum and/or rapid prototyping).
- Advanced Office skills (especially Excel) and PowerBI.
- 4+ years of experience in creating technical documentation (e.g., SOPs, knowledge articles, tech specifications, user manuals) and creating user content leveraging multimedia and basic graphic design.
- Excellent communication skills (verbal and written), particularly presentation skills; advanced English (CEFR: C1) for offshore locations.
- Excellent analytical and problem-solving skills.
- Excellent organization and prioritization skills; ability to manage multiple responsibilities in a fast-paced environment.
Our company offers a range of benefits to its employees, including competitive compensation and opportunities for career growth and development. We are committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.
As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
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