Homecoming Customer Service Role

Lead Customer Support TeamThis is a leadership role for an experienced professional seeking to elevate customer support teams.ResponsibilitiesEvaluate and improve the performance of assigned agents to ensure key performance indicators (KPIs) are consistently met or exceeded.Provide personalized coaching and guidance to team members to help them...

Customer Experience ExpertA pivotal role in delivering exceptional customer experiences, ensuring seamless interactions and optimal satisfaction.As a Customer Experience Expert, you will play a key part in addressing customer inquiries with urgency and complexity. Your responsibility will be to engage actively with new customers to facilitate their...

Customer Service LiaisonWe are seeking a highly skilled and enthusiastic individual to provide quality customer service to distributors by responding to phone or email requests.The RoleThis position will be the primary point of contact for external & internal customers to process, enter, maintain, and provide status of all standard and special orders. You...

About the RoleAs a Customer Service Ambassador, you will be at the forefront of delivering exceptional support to our customers. You will be immersed in a culture dedicated to growth, learning, and advancement.Key Responsibilities:You will efficiently address customer inquiries within our service channels, ensuring adherence to our service-level...

Job Title: Customer Service Advocate">Are you passionate about delivering exceptional customer experiences? Do you have a knack for problem-solving and empathy? We're seeking a highly motivated and dedicated Customer Service Advocate to join our team!">In this role, you will be the primary point of contact for customers via phone, providing top-notch service...

Job SummaryWe are seeking a skilled professional to fill the role of Customer Account Specialist. As a key member of our customer-facing team, you will be responsible for fostering strong relationships with clients and internal departments.The ideal candidate will have a background in customer care and sales, with excellent communication and interpersonal...

Key Role in Customer SatisfactionThe primary focus of this position is to ensure high-quality customer satisfaction by providing effective triage and care coordination services.Manage the intake of members or admission/discharge information post notification.Work with healthcare facilities and the clinical team to manage requests for services from members...

Customer Service RepresentativeAs a Customer Service Representative, you will play a vital role in addressing customer inquiries and resolving complaints. You will collaborate with internal teams to ensure timely and professional responses to customer needs.This position requires strong communication and problem-solving skills, as well as the ability to...

Customer Service ChampionWe are seeking a highly skilled Customer Service Representative to serve as the voice of our partner brands in the skilled trades. You will handle inbound calls, emails, and chat support with professionalism and urgency. Book service appointments accurately and efficiently while coordinating with dispatch teams. Provide clear...

Customer Service AmbassadorWe are seeking a highly skilled and dedicated professional to provide exceptional customer service, resolve issues efficiently, and build strong relationships with clients.Duties and Responsibilities:Inbound and Outbound Calls: Manage incoming and outgoing calls, responding to customer inquiries and concerns in a timely and...