Customer Service Professional

1 week ago

Barcelona, Philippines beBeeCustomer Full time ₱5,550 - ₱8,490
Customer Service Champion

We are seeking a highly skilled Customer Service Representative to serve as the voice of our partner brands in the skilled trades. You will handle inbound calls, emails, and chat support with professionalism and urgency. Book service appointments accurately and efficiently while coordinating with dispatch teams. Provide clear information regarding services, pricing, and expectations.

The ideal candidate has a strong background in customer service, call center, or support experience with a focus on solutions and customer experience. They possess excellent communication skills, both written and verbal, and are comfortable working with technology tools like CRMs, VoIP, and scheduling systems.

  • Manage inbound calls, emails, and chat support with professionalism and urgency.
  • Book service appointments accurately and efficiently while coordinating with dispatch teams.
  • Provide clear information regarding services, pricing, and expectations.

As a Customer Service Representative, you will be part of a growing team that supports top-tier brands in the skilled trades. We offer competitive pay, a full-time schedule, opportunities for overtime, and access to consistent work and professional development.

Key responsibilities include:

  1. Managing customer interactions through multiple channels.
  2. Coordinating service appointments and ensuring timely follow-up.
  3. Providing accurate and detailed information about services and pricing.
  4. Escalating issues to supervisors or technical teams when necessary.

Our ideal candidate is a self-starter with a passion for delivering exceptional customer experiences. They are fluent in English, have a minimum of 1 year of customer service experience, and are comfortable working in a fast-paced environment.

Benefits of this role include:

  • Competitive pay: $5–$8 USD/hour (rate depends on experience and client placement).
  • Full-time schedule: 40 hours per week.
  • Opportunities for overtime and client-specific perks.
  • Access to consistent work, professional development, and long-term contracts.

If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity. Join our team and contribute to delivering outstanding customer experiences.

Yellowstone Local is an Equal Opportunity Employer committed to creating a diverse and inclusive workplace culture. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status.

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