
Speech Therapy Intake Coordinator
24 hours ago
Job Opportunity: Intake Specialist
Job Summary:
We are seeking a skilled and organized individual to join our team as an Intake Specialist. As the first point of contact for patients, you will be responsible for guiding them through the intake process, answering basic questions, estimating insurance coverage, and scheduling appointments with the right therapist.
Key Responsibilities:
- Respond to inbound leads via phone and text who are seeking speech therapy services
- Build trust and connection quickly, representing our partner practices with professionalism and empathy
- Use proprietary tools to estimate out-of-pocket insurance costs
- Match patients with appropriate therapists based on location, specialty, and insurance compatibility
- Schedule evaluations and follow-ups using EHR and calendar tools
- Maintain organized records of all communications and outcomes across multiple practices
Requirements:
- Excellent communication skills and a friendly, professional phone presence
- Strong attention to detail and ability to stay organized across multiple systems
- Tech-savvy and comfortable navigating CRMs, scheduling tools, and communication platforms
- Availability to work weekends (Saturday & Sunday)
- Remote Work: Work from anywhere
- Generous PTO: Ample paid time off to rest and recharge
- Health Coverage: HMO coverage after 3 months
- Direct Mentorship: Grow through guidance from industry experts
- Learning & Development: Ongoing access to resources for professional growth
- Global Networking: Work and connect with professionals around the world
- Work-Life Balance: Flexible hours that support a healthy work-life balance
Our Recruitment Process:
- Application
- Screening
- Skills Assessment
- Top-grading interview
- Client Interview
- Job Offer
- Onboarding
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