
Senior Clinical Outreach Expert
2 days ago
This is a senior-level position that requires experience in managing clinical outreach campaigns in healthcare, clinical research, or healthtech.
The successful candidate will have expertise in designing and executing doctor outreach campaigns for clinical trial site activation, including research and filtering doctors using various tools such as ChatGPT, Google, NPI Registry, Definitive Healthcare, etc.
- Design and execute doctor outreach campaigns for clinical trial site activation
- Research and filter doctors using tools like ChatGPT, Google, NPI Registry, Definitive Healthcare, etc
- Use clinical judgment and U.S. standard of care research to identify the right specialists and exclude poor fits (e.g. distinguishing PICU from adult ICU)
- Build targeting frameworks using CPT, ICD-10, and claims logic
- QA all lists before launch — ensure quality, specialty match, and targeting precision
- Create SOPs and research playbooks to standardize repeatable outreach
- Write and iterate outreach emails (with ChatGPT or original writing) that drive replies
- Manage outreach coordinator(s) — assign work, check quality, and coach improvement
- Run email sequences in Mixmax or similar tools
- Triage replies and hand off to the PM or Medical Director for NDA and qualification
- Track outreach performance in Airtable or CRM
- Continuously improve the system — spot issues, propose fixes, and implement improvements
- Experience running high-context outreach campaigns in healthcare, clinical research, or healthtech
- Understanding of how doctors actually work — how specialties function, how referrals happen, how the U.S. system delivers care
- Able to reverse-engineer who's seeing the right patients, and how to filter them
- Systems-driven with ability to build playbooks, workflows, and logic trees
- Capable of managing junior staff (coordinators, VAs, SDRs) and getting the best out of them
- Excellent at written communication and can write persuasive outreach copy
- Comfortable in Airtable, ChatGPT, Mixmax, and using Google Sheets or lightweight CRMs
- Spot failure patterns early and fix them before they escalate
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