Advanced Network Support Specialist

7 days ago


Mandaluyong City, National Capital Region, Philippines ConnectOS Full time

Key Responsibilities

  • Network Monitoring and Maintenance: Oversee network performance utilizing an array of tools and promptly respond to alerts as they arise.
  • Troubleshooting and Support: Deliver expert assistance for network-related issues escalated from Level 1 and Level 2 support teams. Analyze and remedy intricate network problems associated with ISPs/carriers, SD-WAN, routers, switches, firewalls, and various other network devices.
  • Cloud Networking: Provide support for AWS networking and other cloud environments, including VPN tunnels. Ensure smooth integration between on-premises networks and AWS cloud environments.
  • Deployment and Management of SASE and SD-WAN: Implement and oversee Secure Access Service Edge (SASE) solutions to bolster network security and optimize performance. Integrate SASE platforms with the current network infrastructure while ensuring adherence to established security policies.
  • Security and Compliance: Design and uphold artifacts and documentation pertaining to cyber security processes in accordance with established policies and standards. Execute and uphold network security policies and procedures to safeguard the organization's network against potential threats.


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