Network Support Technician
5 days ago
Job Summary:
We are looking for an experienced Network Support Technician to join our team at San Miguel Corporation. The successful candidate will be responsible for providing technical support and services related to computer hardware and software issues, including deployment, installation, troubleshooting, and repair.
Key Responsibilities:- Hardware and Software Support:
- Provide onsite and remote support for end-users related to PC hardware and software issues, including deployment, installation, and troubleshooting.
- Troubleshoot and repair PC hardware and software issues in a timely and efficient manner.
- Network Support:
- Support other computing related concerns such as printers (including MFPs), scanners, modems, USB devices, projectors.
- Perform network-related tasks such as connectivity testing, network problem isolation, LAN cable wiring and termination (crimping), etc.
- Aid Administrators:
- Aid administrators during remote troubleshooting activities by providing visible and audible onsite server availability.
- Education:
- (2 years) Diploma Courses: Computer Technician and Systems Management or equivalent.
- Certification (Advantage but not required):
- Certified Windows Professional.
- CompTIA A+
- Work Experience:
- At least one year of experience in supporting end-user technical concerns.
- Relevant work experience (call center agent, PC support, computer technician, etc.).
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