Customer Support Specialist

2 days ago

Province of Palawan, Mimaropa, Philippines beBeeService Full time ₱360,000 - ₱480,000
Customer Service Expert

TalentPop App is on a mission to build an amazing team of Customer Service Experts who are passionate about delivering world-class service and making a meaningful impact with every interaction.

About the Role

This is a unique opportunity for customer-focused professionals to provide exceptional support and resolve issues efficiently. If you have excellent communication skills, a passion for problem-solving, and a strong work ethic, this could be your ideal role.

Key Responsibilities
  • Handle customer inquiries through email, phone, live chat, and/or social media.
  • Support customers with orders, shipping, product details, and returns.
  • Provide thoughtful, high-quality responses that reflect our service standards.
Requirements
  • Proficiency in English (both written and verbal).
  • At least 1 year of customer service experience.
  • Experience with tools like Gorgias, Zendesk, or Shopify is a plus.
  • Excellent problem-solving and communication skills.
  • Adaptable and solutions-oriented mindset.
Benefits
  • Annual performance-based increases.
  • Paid time off.
  • Health and dental insurance.
  • Holiday bonuses.
  • Permanent work-from-home setup.
  • Opportunities for career advancement as we continue to grow.
Working Conditions
  • Personally owned PC or laptop with an i5 processor or equivalent.
  • Minimum of 15 Mbps for both upload and download internet speed.

We're excited to find talented individuals who share our passion for delivering exceptional service. Apply now and take the first step towards a rewarding career.

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